In August at RetailNOW 2017 in Las Vegas, Worldpay’s PaymentsEdge Advisory Services hosted RetailNOW Live! from the Worldpay booth on the show floor. Worldpay’s Jim Roddy interviewed six industry-leading resellers and ISV executives who weaved personal stories, business lessons, and best practices into topics such as company culture, customer service, team-building and much more.

In this interview, Jeremy Julian, COO, CBS NorthStar discusses self-improvement techniques for executives.

Note: The views expressed in these interviews are those of the interview subjects and do not necessarily represent or reflect the views of Worldpay.