In this episode, we sit down with Marc McLaughlin, Sales Director at Smart Pay NI, a local payment services provider punching well above its weight against global giants.

Marc takes us behind the scenes of a business that started with two people in a small room in 2017 and has grown into a team of 20, with customers across Ireland, England, and beyond. He shares the raw truth about the first four years of grinding before things really took off post-COVID, why door-to-door sales never goes out of style, and how a boxing background taught him everything he needs to know about resilience in business.

We also get into:

- Why Smart Pay answers the phone on Christmas Day and why that matters
The power of local trust in a contactless world
- How social media transformed their business (and why video beats photos every time)
- The state of business in Northern Ireland right now 
- Their upcoming charity golf day for Foyle Hospice featuring some special guests

If you're a business owner, in sales, or just love a good underdog story, this one's for you.