Do you want to improve your communication skills with your salon clients? In this podcast, we will discuss 6 simple ways to communicate better with your clients and create a more positive and enjoyable experience to support your business.

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Key Take-Aways:

1. Offer a complimentary virtual consultation

2. Ask clients how they like to best communicate or receive information.

3. Send a welcome letter and policy note prior to your appointment.

4. Cover past, present, and future in the consultation.

5. Practice communication in eye contact, body language, and the words we use.

6. What you hear is more important than what you say. Practice your listening skills.

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