Phil Sylvester (Concours Motors) and Frank Scandura III (Frank's European Service) join our host Tom Dorsey (AutoVitals) and talk about the TOP 5 DO'S AND DON'TS when you are training your staff.

Topics covered include:

- How to get Service Advisor and Technician buy-in

- What NOT to do when training staff

- What TO DO while you are training your staff

- Changing the engine while flying the plane

- NEW Digital Shop Academy Microlearning Training Courses