Not In The Handbook

#6. What We Don’t Say with Gill Ereaut


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Gill Ereaut is a linguist and discourse analyst, and a founding director of Linguistic Landscapes, a research consultancy specialising in the analysis of language in media, corporate and public policy contexts. With a background in applied linguistics, she has spent years examining how institutions construct narratives, frame responsibility, and shape public understanding through the subtle choices embedded in everyday language.

In this episode, Gill joins Dr Susan Hetrick to explore how organisational culture is created and maintained through words — and silences. We discuss euphemism, crisis language, corporate framing, and the ways institutions protect themselves linguistically when things go wrong. Together, we unpack how power operates not just through policy or hierarchy, but through what feels sayable, reasonable, and professional at work.


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Not In The HandbookBy Alex Preston