In this episode, we tackle a common challenge for mentors: navigating conversations when clients bring up personal struggles that take the focus off their business. You'll learn how to acknowledge their feelings empathetically, pivot the conversation back to actionable business strategies, and use simple phrases to refocus on what you can control. By staying in your role as a business mentor, you’ll help clients achieve the results they need while still showing care and support.

How to Pivot the Conversation (2-3 minutes)

• Use Future-Focused Questions:
• "What’s one thing we can work on today to help you feel more in control?"
• "How can we make sure your business feels like a source of stability while you’re dealing with this?"
• Redirect to Actionable Steps:
• "Let’s focus on something we can change right now—what’s the top priority in your business today?"
• "I know this is a tough time, but let’s make sure your business is supporting you. Where do you feel stuck right now?"

Short Phrases for Refocusing (1-2 minutes)

• Share these go-to lines:
• "I can see how much this is affecting you. Let’s focus on making your business as strong as possible so it can support you through this."
• "That’s really tough. Let’s make sure we’re taking steps today to give you peace of mind on the business side."
• "I can’t imagine how hard that is, but let’s focus on what we can control right now in your business."