- People first - Be honest -Say when you don't know -Take stock in things that are working now or not working to incorporate into your playbook -Be a decent Human Being

- People first - Be honest -Say when you don't know -Take stock in things that are working now or not working to incorporate into your playbook -Be a decent Human Being

- People first - Be honest -Say when you don't know -Take stock in things that are working now or not working to incorporate into your playbook -Be a decent Human Being&nbsp;

#62 - Leading a customer facing team in a crisis W/Bob Furniss

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.

Share #62 - Leading a customer facing team in a crisis W/Bob Furniss

Sign up to save your podcasts

#62 - Leading a customer facing team in a crisis W/Bob Furniss

#62 - Leading a customer facing team in a crisis W/Bob Furniss