In this episode of It Starts With You, Vicky O'Farrell is joined by leadership and workplace culture specialist Jackie Handy to explore one of the most overlooked drivers of engagement, performance, and wellbeing: the human need to matter.

Together, Vicki and Jackie unpack why feeling valued often matters more than salary, how belonging and purpose shape workplace culture, and why emotional intelligence remains one of the most important leadership skills in today's increasingly complex world of work.

They also explore how leaders can recognise when someone is struggling, the role of psychological safety in building trust, and the small "million-dollar moments" that can transform relationships and team performance.

"It Starts with You" podcast is available everywhere on Wednesdays every fortnight.

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Thank you, Vic.

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About the Guest

Jackie is an engaging speaker, consultant, author and leading voice on

workplace connection and culture. With a background in leadership

development, she's seen first-hand how the quality of relationships shapes

team success. She's the creator of The Matter Model, a powerful framework

that helps leaders build cultures where people feel valued and deeply

connected, both to their work and one another. Jackie supports organisations

globally to build belonging, strengthen purpose and drive human engagement

in an increasingly digital world.

Social Media

LinkedIn: https://www.linkedin.com/in/jackiehandy/

Website: http://www.jackiehandy.com/

FlowFinder Quiz: https://quiz.jackiehandy.com/flow-finder

Contact

Email: [email protected]