<ul> <li>3 Tips if you have never managed a WFH team <ul> <li>Distraction Management</li> <li>Engagement </li> <li>Reporting</li> </ul> </li> <li>Digital for short communications</li> <li>Zoom/Webex isn't feedback</li> <li>Use the YMCA method of coaching</li> <li>Bob's dress code on Video conferencing</li> </ul>

3 Tips if you have never managed a WFH team Distraction Management Engagement Reporting Digital for short communications Zoom/Webex isn't feedback Use the YMCA method of coaching Bob's dress code on Video conferencing

<ul> <li>3 Tips if you have never managed a WFH team <ul> <li>Distraction Management</li> <li>Engagement&nbsp;</li> <li>Reporting</li> </ul> </li> <li>Digital for short communications</li> <li>Zoom/Webex isn't feedback</li> <li>Use the YMCA method of coaching</li> <li>Bob's dress code on Video conferencing</li> </ul>

#63 Tips for Managing a WFH contact center in a COvid19 World

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.

Share #63 Tips for Managing a WFH contact center in a COvid19 World

Sign up to save your podcasts

#63 Tips for Managing a WFH contact center in a COvid19 World

#63 Tips for Managing a WFH contact center in a COvid19 World