If you're running estimates for new HVAC systems, this episode is for you. Josh from East Coast Heating and Air joins the podcast to discuss his path from installation technician to comfort consultant, and how your process and how you present solutions can play a larger role in helping customers say “yes.”

Josh breaks down what he wished he had done differently back when he was a tech and shares simple, real-world tips to improve your estimate conversations, stand out in the home, and build trust with homeowners, without being “salesy.”

Key Takeaways & Tips:

• You Build the Trust by Being Prepared: Do your homework and make a great call ahead.
• Make the Time with the Homeowner Count: Go beyond “they’re interested.” Ask who’s making the decision and what matters most: comfort, looks, timing.
• Ask, Don’t Talk: Great estimates start with good questions. Listen more than you speak.
• Don't build an estimate, build the right solution that the customer wants

Learn more about SBE at sbeodyssey.com

Follow us on social media: ⁠Facebook⁠ | ⁠Instagram