In this episode, I break down one of the most important, and often uncomfortable skills in leadership: conflict mediation.

Using the famous dynamic between Scottie Pippen and Michael Jordan as a backdrop, we explore how even elite teams can struggle with internal conflict, and what leaders can learn from it.

I also share examples of practical mediation techniques to get a team working effectively again.

You’ll learn:

• How to approach team conflict resolution without escalating tension
• When a leader should step in—and when to stay out
• Practical mediation techniques that build trust and alignment
• Why great leaders don’t solve every conflict—but coach their team to handle it themselves

We also dive into the critical role leaders play in creating a psychologically safe environment, where people feel confident to challenge each other, resolve differences, and grow through conflict rather than avoid it.

If you’re a new or experienced leader looking to improve your conflict management skills, build stronger teams, and handle difficult conversations with confidence, this episode is for you.