Jeff Berkowitz is the Founder and CEO of Delve LLC, a competitive intelligence and risk advisory firm. We talk about managing reputation risk, business integrity, and the benefits of setting ethical boundaries with clients. 

Time Stamps

[00:51] Jeff’s entrepreneurial journey

[02:35] Jeff’s experience with management blueprints

[05:01] The top business concepts currently being implemented at Delve

[09:02] Understanding the power of people culture in professional services firms 

[11:34] What is reputation and political risk management?

[15:32] How to manage reputation risk by becoming a good corporate steward 

[20:25] Why companies need to prepare for instances when their reputation is at stake

[23:14] Business integrity and why it’s important

[27:09] The vulnerabilities of corporate reputation 

[31:15] How to set ethical boundaries with clients 

[34:44] Why managing perceptions is crucial when dealing with corporate reputation

[37:39] Parting thoughts 

Links and Resources

Jeff’s LinkedIn

DelveDC.com

Scaling Up by Verne Harnish

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Good to Great by Jim Collins

The Advantage by Patrick M. Lencioni

30 Days by Marc Reklau 

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