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#66 Customer Experience must make dollars and sense/ Jason Bradshaw
- Haves or Have nots
- The most customer centric Company on earth story
- Why posters on the wall and a new value statement telling the world you care about the customer is worthless
- How do you get the CFO on board for your cx efforts
- Commercial Chief customer officer
- StakeHolder Hierarchy - who comes first - customer, employee or stakeholder.
- His answer will surprise you
- Your company needs a North Star for CX that is meaningful and attainable.
- Jason is on Linkedin at https://www.linkedin.com/in/jasonsbradshaw/
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By Amas Tenumah- Haves or Have nots
- The most customer centric Company on earth story
- Why posters on the wall and a new value statement telling the world you care about the customer is worthless
- How do you get the CFO on board for your cx efforts
- Commercial Chief customer officer
- StakeHolder Hierarchy - who comes first - customer, employee or stakeholder.
- His answer will surprise you
- Your company needs a North Star for CX that is meaningful and attainable.
- Jason is on Linkedin at https://www.linkedin.com/in/jasonsbradshaw/