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A new year does not mean a clean slate. It means another opportunity to lead better, plan smarter, and run stronger healthcare businesses.

In this episode, we step into 2026 with intention (and with hype). Not with unrealistic resolutions. But with practical focus on what clinics actually need to prioritise this year.

We unpack:

• Why Quality Improvement must move from “tick-box” to meaningful change
• Using QI data to drive real practice improvements, not just accreditation compliance
• The role of structured staff appraisals in retention, accountability, and growth
• Financial forecasting and how small operational and financial changes compound into major business outcomes

This is not about doing more.
It is about doing the right things, consistently.

If you are a Practice Manager, Owner, GP, Nurse Lead, or Operations Leader, this episode is your reminder that improvement does not start with software, funding, or policy changes. It starts with leadership decisions.

Welcome to 2026.
Let’s run practices with purpose.

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