The Trusted Technician

66. The Power of Being Coachable


Listen Later

Philip from Incredible HVAC in Virginia talks about his journey from installer to service technician to million-dollar producer.

Philip shares how following the process, owning his numbers, slowing down on calls, and staying coachable helped him go from $53,000 in revenue to over $1.1 million in just two years.

Key Takeaways

  • Follow the process. Philip’s growth took off when he stopped just fixing the immediate issue and started fully following the call process from start to finish.
  • Own your numbers. Tracking his own revenue and goals created more awareness, accountability, and motivation.
  • Slow down to do better work. Taking more time on calls helped him uncover more, present more value, and reduce missed opportunities.
  • Stay coachable. Philip credits training, ride-alongs, feedback, and asking for help as major parts of his success.
  • Belief changes performance. Once he believed the process worked and fully bought into it, his results changed dramatically.
  • Growth can happen fast. Philip’s story proves that massive improvement is possible in a short period with the right mindset and habits.


Learn more about SBE at ⁠sbeodyssey.com⁠

Follow us on ⁠Facebook⁠ | ⁠Instagram

...more
View all episodesView all episodes
Download on the App Store

The Trusted TechnicianBy SBE - Service Business Evolution