We are back with the second part of our conversation with John Dieffenbach, Managing Director of EY North America. John shares his wisdom on how to set the stage for successful negotiations, overcoming pressures in deal-making, and handling multi-party talks.  He discusses the potential pitfalls of poor negotiation processes and the continuous nature of negotiations, even after a deal has been reached. He is a firm advocate for establishing accurate KPIs when measuring negotiation success.