One of the critical gaps in the leading change methods that Connected Change™ addresses head on, is the various contexts and characteristics of the various organizations that we are changing.

In this episode I talk about what an organizational assessment is, when it happens, and how you do it, using Connected Change (TM) and involving your stakeholders!

One of the greatest successes that I had with this approach was with a customer service team I was working with, and the organizational assessment was critical to our success. It's a powerful tool and I hope that this episode helps you understand why, and how to use it.

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Show notes: www.connectedchange.com