Mandy Farmer has a shaggin' wagon, and she's not afraid to use it. As CEO of Accent Inns and Hotel Zed, Mandy has spent her career trying to think of the weirdest ways to infuse fun into her hotels for guests, sure, but more importantly for employees. She believes that putting her team first is more than just a culture claim; it's her business strategy, and it has paid off in strong results before, during, and after the pandemic. Susan and Mandy talk about arcade games, special showers, and how to make work more like summer camp.