Waiting for Service

#69 Augmented Reality is here to save Field Service W/Gary York


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  • Gary York is a serial entrepreneur and technologist and CEO of helplightning
  • Teleportation is coming but in the mean time we have Augmented reality specifically virtual presence.
  • Differentiation Virtual Reality from Augmented Reality
  • How does Augmented reality help on the front end (sales) of the experience -proposals for B2B in Pre-Sales 
  • Field Service may be the biggest opportunity for Virtual Reality in CX
  • The potential reduction and elimination of truck roll is a game changer
  • It is one of those solutions that can reduce costs and improve the customer experience
  • Covid is accelerating this trend.
  • More information about Help Lightning and Gary York   @garyyorktech on twitter
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Waiting for ServiceBy Amas Tenumah