Piloting

69. Do You Know the Rules for Professional Communications?


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Maybe it’s because we both work in communications fields, but we believe that good communication is the foundation of a happy workplace! Whether you’re moving into a new industry or working with a partner or customer who’s a little more formal, we think it’s important to know some of the fundamental dos & don’ts of professional communications to avoid misunderstandings and leave a good impression.


A few of the rules we discuss include:

- what should (and should NOT) be put in writing

- the importance of a timely and thoughtful thank you note

- body language on video calls

- when sarcasm is appropriate

- punctuation triggers

- confrontation without conflict

- talking about sex, politics, and religion

- oversharing and office gossip

- & so much more!


Mentioned in the episode:


Baggu: https://www.baggu.com 


When the Moon Hatched by Sarah A. Parker: https://www.harpercollins.com/products/when-the-moon-hatched-sarah-a-parker 


Connie Conpoint Instagram: https://www.instagram.com/p/C-L0tzAxwSA/ 

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