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#69: How Do You Prove Something That Never Happened?
Description:
In this episode of Accreditation Made Easy, Areaka tackles one of the most challenging questions accreditation managers face: how do you prove something never happened? Many accreditation standards are tied to events that occur infrequently—or not at all—during an accreditation cycle. Areaka discusses several methods agencies use to track these events, including emails, memos, review workflows, daily supervisor reports, and PowerDMS Surveys. She shares her own preferred workflow-based approach and highlights an innovative survey strategy used by a large law enforcement agency. Most importantly, she explains why the specific tool matters less than having a documented, repeatable process that provides confidence for both the accreditation manager and the assessor.
Timestamps:
0:00 Welcome to Accreditation Made Easy
0:47 How do you prove something never happened?
1:18 Examples of infrequent-event standards
1:52 Common methods agencies use to track occurrences
2:22 The traditional memo approach
2:51 Areaka's workflow-based tracking strategy
3:40 An innovative survey solution from Palm Beach County Sheriff's Office
4:18 Why surveys can be a one-stop shop for responses
5:10 Using daily supervisor reports to identify qualifying events
5:34 The most important lesson: the tool isn't what matters
6:04 Why every agency needs a documented process
6:33 Questions to evaluate your current system
6:59 Companion document and resources
7:25 Final thoughts and closing
Companion Document:
Surveys for Less Frequent Events
This companion document includes screenshots of a real-world PowerDMS Survey used to track less frequent events and gather responses from supervisors in a centralized location.
Connect with Areaka
🙋♀️ Digital Business Card
🌐 Website
Are You Signed Up for My Free Content?
Head over to Accreditation Academy Sign Up to get started.
You'll gain access to a growing library of hundreds of Helpful Tips housed inside YOUR PowerDMS account, smartly organized by category, with new and updated content published every week.
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By Areaka JewellDescription:
In this episode of Accreditation Made Easy, Areaka tackles one of the most challenging questions accreditation managers face: how do you prove something never happened? Many accreditation standards are tied to events that occur infrequently—or not at all—during an accreditation cycle. Areaka discusses several methods agencies use to track these events, including emails, memos, review workflows, daily supervisor reports, and PowerDMS Surveys. She shares her own preferred workflow-based approach and highlights an innovative survey strategy used by a large law enforcement agency. Most importantly, she explains why the specific tool matters less than having a documented, repeatable process that provides confidence for both the accreditation manager and the assessor.
Timestamps:
0:00 Welcome to Accreditation Made Easy
0:47 How do you prove something never happened?
1:18 Examples of infrequent-event standards
1:52 Common methods agencies use to track occurrences
2:22 The traditional memo approach
2:51 Areaka's workflow-based tracking strategy
3:40 An innovative survey solution from Palm Beach County Sheriff's Office
4:18 Why surveys can be a one-stop shop for responses
5:10 Using daily supervisor reports to identify qualifying events
5:34 The most important lesson: the tool isn't what matters
6:04 Why every agency needs a documented process
6:33 Questions to evaluate your current system
6:59 Companion document and resources
7:25 Final thoughts and closing
Companion Document:
Surveys for Less Frequent Events
This companion document includes screenshots of a real-world PowerDMS Survey used to track less frequent events and gather responses from supervisors in a centralized location.
Connect with Areaka
🙋♀️ Digital Business Card
🌐 Website
Are You Signed Up for My Free Content?
Head over to Accreditation Academy Sign Up to get started.
You'll gain access to a growing library of hundreds of Helpful Tips housed inside YOUR PowerDMS account, smartly organized by category, with new and updated content published every week.