Josiah Mackenzie started writing about hospitality marketing before he actually had a marketing job, which led him to a speaking gig in Italy, a new position with a tech company, and 70K monthly readers. As founder of Benchmark Research Partners, Hoteloperations.com, and Hospitality Daily, Josiah is betting that his own curiosity and desire to learn is not unique. Susan and Josiah talk about lighthouse hotels, cheap flights, and how to use artificial intelligence in a non-creepy way.