Today we're digging into onboarding clients, students, and customers. Why? How? What does this mean?

References in This Episode:

Nick's Welcome Packet

Kai's Welcome Packet (nick's welcome packet with white-out applied throughout)

Sunn o)))'s welcome packet: http://www.john-wiese.com/zine/wp-content/uploads/2012/07/sunn-australia-tour-2005-technical-rider-1024x791.jpg

Big Ideas

Set Expectations

Explain what you're doing and what they'll be doing

Explain what won't be happening

Give direction for questions