In this episode, we dive into the J-A-T Theory — a simple but powerful framework for building trust, deepening relationships, and encouraging meaningful feedback. Inspired by a recent EdScale blog post, we explore how curiosity and the habit of Just Asking Them can shift conversations and unlock progress in management, coaching, and collaboration. Whether you're leading a team or working cross-functionally, this episode offers practical insights for increasing clarity and connection.

Key Insights:

Feedback is one of the greatest gifts for growth — but only when it's grounded in trust.

The J-A-T Theory encourages direct, curious conversations by simply asking the questions we often hesitate to.

Building trust requires credibility, reliability, intimacy, and low self-orientation, as outlined in The Trusted Advisor.

Using J-A-T can help move through uncertainty and hesitation, improving communication and outcomes.

Links referenced in podcast:

Blog: J-A-T Theory | EdScale

"The Coaching Habit" by Michael Bungay Stanier

"The Trusted Advisor" by David H. Maister

"Radical Candor" by Kim Scott

"The JOLT Effect" by Matthew Dixon & Ted McKenna