In this episode of the Association Hub Podcast, hosts Angela Shelton and Olena Lima dive into a captivating conversation with Belinda Naville, Chief Operating Officer of the Australian Property Institute. They explore the key principles and strategies for building and leading high-performing teams, focusing on the importance of effective communication, customer-focused business structures, and transformational leadership.

Belinda shares her insights on the role of communication in fostering a collaborative and accountable environment within organisations. She emphasises the significance of clear roles and responsibilities, open communication, active listening, and constructive feedback in creating a strong team dynamic.