Whether it's the virtual assistant on your phone, a chatbot in your mobile banking app or on a website, we've all experienced the good and the bad of virtual agents.  Everytime there's a negative experience we blame the technology.  Yet conversational AI interfaces have reinvented the way we interact with the world. In this podcast,  Don White, the CEO of Satisfi Labs, shares his takes on this topic. We discuss where AI fits and how to build success AI assistants by focusing on specific tasks. To mix things up, I also asked Don for his opinions on the meta verse.
You can follow 

Don White on Twitter at @TheDonnyWhite and @satisfi
On LinkedIN at

https://www.linkedin.com/in/don-white-he-him-9a9bb69

Maribel Lopez on Twitter at @MaribelLopez
On LinkedIN https://www.linkedin.com/in/maribellopez/

Website for Don https://satisfilabs.com

Book mentioned - Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company By Andy Grove - An oldie but a goodie!