Happy (late night) Thursday everyone! This week has been crazy. I was swamped with my school work, freelance work, and part-time work. The good news is - I have started my first day at LUSH. So yay! In this week’s episode of Room 201, I share my LUSH experience, the 4 archetypes of customers, and what does it take to curate a great customer experience for shoppers. Enjoy!