In the digital world, companies with a disruptive culture have the greatest potential. These businesses maximize their chances of success with two basic components: Value and Design. Both of these elements significantly affect the formation of customer experience within any business. In this Financial UX design podcast episode, let’s find out how finance companies can use this knowledge to establish a disruptive culture and conquer the financial industry.

As this article includes a lot of important graphs and illustrations that help you understand the described processes, make sure to download the whitepaper attached to this audio version.

As well, read as the full article at UXDA's blog.