Brazen Leaders - The Human Edge

#7 - How to Define Customer Experience - 4 Methods & their key ingredients.


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Welcome to People and Digital, the Podcast.

My name is Amelie Beerens, Customer Experience consultant I help managers take actions on their digital roadmap thanks to my strong Customer-centric mindset and proven methodologies developed over the last ten years.

You can have a positive impact and start to boost your digital journey right now.

It’s always a good moment to start.

This week we'll explore How to Define Customer Experience with the 4 Core Methods & their key ingredients.
On this episode, I refer to these pieces of content:
- Listen and discover the
3 Managers'biases you should be aware of and how to tackle them.
- Download now the
FREE GUIDE & TEMPLATE to learn & Implement a simple CX method to solve problems. I also dedicated an episode to this guide, you can listen to it right here.

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Brazen Leaders - The Human EdgeBy Amélie Beerens