Communication is one of the most important phenomenon in the world today. It is practically impossible to achieve anything without an exchange and understanding of ideas, it is central to civilization and everything that human beings have done since the beginning of time. Effective communication becomes an even more indispensable tool for people and organisations that seek to achieve desired outcomes in a profitable manner. It is a major catalyst for relationship management owing to the critical role it plays in harmonizing varying positions, conflict resolution and other engagements.

Poor communication is a function of many factors but they can be broadly categorised into nurture and nature – nature for innate ability or inability, nurture for the learnt ability or the lack of it thereof. Many people are not self-aware to know that they are poor communicators because they have not been exposed to an environment that has challenged what they call normal.

Possessing great communication skills in today’s world is learnt, it is both a science and an art but there are unmistakable signatures that expose the lack of effective communication.

In this episode, we explored some 7 indicators that reflect a leader needs to improve their communication skills.