Delivering a high level of customer service is one of the MOST important Pilars any business needs in order to survive. The experience your clients go through defines you as a company and can either make or break your business. 

On todays episode we have a very special guest, a guru when it comes to all things customer service, Ben Esposito, and he is here to talk to us about the 7 key points to delivering first class customer service. 

From understanding the importance of first class customer service too knowing how to stand out in front of potential clients, Ben takes a deep dive in what it takes in order to deliver first class customer service in any business.