Levine Naidoo is a frictionless supply chain executive with the IBM Sterling business unit. His passion is to reduce business friction within supply chain and compliance related disciplines. He is an active member of several international standards, technical committees, and has a wealth of experience in driving mass market adoption of standards and technological change.

We talk about how to reduce friction in supply chains and business in general. We discuss the role of AI and automation. We talk about the central role of change management and people, even within the field of AI itself.