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January 26, 2023

#7 mBank's Data-Driven Journey

28 minutes

Anastasia Chaykina, Head of Delivery

Krzysztof Pałuszyński, Deputy Director of Omnichannel Department Retail Banking at mBank

This episode is for business professionals, entrepreneurs and data-driven companies who are interested in learning more about how to use Synerise’s platform to process customer data in real time, analyze, and build hyper-personalized customer communications. We discuss the challenges of Synerise with mBank – an innovative, mobile-focused, and first fully internet-based bank in Poland. Anastasia Chaykina and Krzysztof Pałuszyński explore mBank’s plans for the development of Al-based projects in the near future and its role in the ever-evolving banking industry. Get ready to go behind the scenes of a data-driven bank and gain valuable insights into the world of Synerise.

We also discuss:

What is the main scope of projects led by mBank and Synerise?

What was the most difficult challenge at the beginning of the cooperation?

What did the implementation project look like?

What are the plans for the development of AI-based projects in the nearest future?

...more