Mark Graban, from KaiNexus, presents tips and ideas about improvement principles based on Lean and kaizen.

In this video, Mark answers a question we hear all the time - what happens if you identify a problem (an Opportunity for Improvement) but you don't have a solution? That's OK, submit the OI to get the improvement process started!

KaiNexus makes improvement happen through a web-based software platform that helps you manage innovation and improvement efforts.

Learn more about software platform at http://www.kainexus.com

More videos will come in this series, so please subscribe to the KaiNexus YouTube channel.

Mark Graban blogs daily at http://www.leanblog.org and he is the author of the book "Lean Hospitals: improving Quality, Patient Safety, and Employee Engagement" http://www.leanhospitalsbook.com and "Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements" http://www.HCkaizen.com.