Today's episode focuses on how the Heart Association was formed by a group of physicians and social workers due to the ignorance of heart health. Here is a direct quote about how the mindset was in 1924 about heart health. "Before the American Heart Association existed, people with heart disease were thought to be doomed to complete bed rest — or destined to imminent death.

But a handful of pioneering physicians and social workers believed it didn’t have to be that way. They conducted studies to learn more about heart disease, America’s No. 1 killer. Then, on June 10, 1924, they met in Chicago to form the American Heart Association — believing that scientific research could lead the way to better treatment, prevention, and ultimately a cure. The early American Heart Association enlisted help from hundreds, then thousands, of physicians and scientists.

“We were living in a time of almost unbelievable ignorance about heart disease,” said Paul Dudley White."

The same is true today for Ear Health. We are living in a world of ignorance about ear health and what the hard of hearing community needs in businesses and on a personal level.

Take a listen to hear what can be done to improve your customer service satisfaction and patient reviews for at least 20% of your connections plus those that care about them.

And, what you can do if you have a hearing loss to address this issue in a proactive way,