What examples of empathy and active listening have you experienced personally or professionally? How did it impact your perception of the person you were interacting with?

Practicing active listening is crucial in authentic persuasion. Ask questions, listen without interruption, and show genuine interest in your customer's needs. This empathy step builds trust and connection.

This episode is an excerpt from one of my training sessions where I talk about effective empathy.

Tune in to the episode for more insights and actionable strategies to apply empathy to your sales approach!

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