Homogeneous teams don't function very well - because, everyone has the same point of view, all the time! If you cannot change your point of view, depending on the needs of the situation, it will become very problematic to understand what the correct approach to a task would be. And that is precisely why you need at least "six hats"! All this and more in this episode based on an excerpt from The Decision Book, by Mikael Krogerus and Roman Tschäppeler.

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