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743. Why You Need Customer-Centricity to Survive
Another vague COVID email asking how you can help isn’t going to cut it.
You should already know how you can help your customers. That’s real customer-centricity, and it’s the only way you’re going to survive this pandemic.
In this Takeover episode, Ethan Beute, host of The Customer Experience Podcast, discusses customer-centricity with Todd Hockenberry, consultant and B2B advisor at Top Line Results.
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By Sangram Vajre
4.9
164164 ratings
Another vague COVID email asking how you can help isn’t going to cut it.
You should already know how you can help your customers. That’s real customer-centricity, and it’s the only way you’re going to survive this pandemic.
In this Takeover episode, Ethan Beute, host of The Customer Experience Podcast, discusses customer-centricity with Todd Hockenberry, consultant and B2B advisor at Top Line Results.