Marc and Josh discuss how financial services companies are still using the pandemic as an excuse for reduce customer service. How can customer service be improved? Plus, the rudest road names in the UK and their impact on property prices!Support this show <a target="_blank" rel="payment" href="http://supporter.acast.com/inforapennypodcast">http://supporter.acast.com/inforapennypodcast</a>. <hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

Marc and Josh discuss how financial services companies are still using the pandemic as an excuse for reduce customer service. How can customer service be improved? Plus, the rudest road names in the UK and their impact on property prices! Support this show http://supporter.acast.com/inforapennypodcast. Hosted on Acast. See acast.com/privacy for more information.

Marc and Josh discuss how financial services companies are still using the pandemic as an excuse for reduce customer service. How can customer service be improved? Plus, the rudest road names in the UK and their impact on property prices!Support this show <a href="http://supporter.acast.com/inforapennypodcast" rel="noopener noreferrer">http://supporter.acast.com/inforapennypodcast</a>. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

75 - Call waiting! How financial brands can improve customer service

The In For A Penny podcast is produced and presented by&nbsp;<a href="http://www.cavendishcontent.com/" rel="noopener noreferrer" target="_blank">freelance personal finance journalist Marc Shoffman</a>&nbsp;and&nbsp;<a href="http://www.topfs.co.uk/" rel="noopener noreferrer" target="_blank">The Orchard Practice financial planner Joshua Gerstler.</a> Each episode aims to address the confusing concepts and challenges from the world of business, finance and wider society. Links:<ul><li><a href="https://www.topfs.co.uk/" rel="noopener noreferrer" target="_blank">The Orchard Practice</a></li><li><a href="https://cavendishcontent.com/" rel="noopener noreferrer" target="_blank">Cavendish Content</a></li><li><a href="https://podcasts.apple.com/gb/podcast/in-for-a-penny/id1447026485" rel="noopener noreferrer" target="_blank">Leave a review!</a></li><li><a href="https://supporter.acast.com/5edf60782a706d01c84855ff" rel="noopener noreferrer" target="_blank">Support our show with a donation!</a></li></ul> Support this show <a target="_blank" rel="payment" href="http://supporter.acast.com/inforapennypodcast">http://supporter.acast.com/inforapennypodcast</a>. <hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

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The In For A Penny podcast is produced and presented by freelance personal finance journalist Marc Shoffman and The Orchard Practice financial planner Joshua Gerstler. Each episode aims to address the confusing concepts and challenges from the world of business, finance and wider society. Links:The Orchard PracticeCavendish ContentLeave a review!Support our show with a donation! Support this show http://supporter.acast.com/inforapennypodcast. Hosted on Acast. See acast.com/privacy for more information.

The In For A Penny podcast is produced and presented by&nbsp;<a href="http://www.cavendishcontent.com/" rel="noopener noreferrer">freelance personal finance journalist Marc Shoffman</a>&nbsp;and&nbsp;<a href="http://www.topfs.co.uk/" rel="noopener noreferrer">The Orchard Practice financial planner Joshua Gerstler.</a> Each episode aims to address the confusing concepts and challenges from the world of business, finance and wider society. Links:<ul><li><a href="https://www.topfs.co.uk/" rel="noopener noreferrer">The Orchard Practice</a></li><li><a href="https://cavendishcontent.com/" rel="noopener noreferrer">Cavendish Content</a></li><li><a href="https://podcasts.apple.com/gb/podcast/in-for-a-penny/id1447026485" rel="noopener noreferrer">Leave a review!</a></li><li><a href="https://supporter.acast.com/5edf60782a706d01c84855ff" rel="noopener noreferrer">Support our show with a donation!</a></li></ul> Support this show <a href="http://supporter.acast.com/inforapennypodcast" rel="noopener noreferrer">http://supporter.acast.com/inforapennypodcast</a>. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

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75 - Call waiting! How financial brands can improve customer service

75 - Call waiting! How financial brands can improve customer service