In this episode, Jillian speaks with Cohere Health®, a clinical intelligence company focused on strengthening payer-provider collaboration as well as improving the speed and accuracy of clinical decision-making, both pre- and post-care. The company’s clinically trained AI helps accelerate access to patient care, improve patient outcomes, reduce administrative burden for providers, and improve healthcare economics across the care continuum.

Using Amazon Bedrock AgentCore, Cohere Health built Cohere Review Resolve™, an AI-powered copilot that optimizes the accuracy and efficiency of health plan medical necessity reviews. Cohere Review Resolve™ analyzes both structured and unstructured data–such as clinical records, patient notes, and faxes, quickly identifying and surfacing evidence to validate the medical necessity of a requested treatment.

This conversation reveals why Cohere Health chose Amazon Bedrock AgentCore for their first production deployment of agentic AI in a highly regulated healthcare environment.

Cohere Health expects that Review Resolve™ will reduce review times by 30-40%, helping them to meet critical, mandated turnaround times. For patients, quicker decision-making will accelerate care access, increase adherence to therapy, improve outcomes and reduce costs. With Amazon Bedrock AgentCore, Review Resolve™ also improves upon their existing 90% automation rate while helping health plans by further increasing the accuracy of clinical determinations, thereby improving medical expense savings and patient outcomes.