Joanna Jagger is a championship oyster-shucker, but her real passion lies in making space for women at every table in hospitality. As a professor and leader of WORTH Association, Joanna conducts research and holds events that endeavor to move women in recreation, tourism, and hospitality forward. Susan and Joanna talk about their non-biological sisterhood, how higher ed can help hospitality, and when you've got to kick out a high-dollar guest.