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#79 Direct while Kind; Creating Loyalty with HEART Leadership - Theresa Treat, Humanity Resources Exemplified
Today's podcast guest is Theresa Treat, the Vice President of People Services for Ben Bridge Jeweler of Seattle.
She is one of the greatest leaders that I know who is self-aware, appreciative of others, and can be kind while being direct.
We discuss:
Being independent.
Taking initiative.
Exerting quiet influence.
Making a positive impact on the business while focused on impacting the employees.
Not wanting to be anyone else than who she is.
How having heart helps her translate the business piece with her employees.
She shared as a middle schooler, "I want to take "shop class" during my free period. I don't want to learn how to sew pants and I'll figure out how to cook on my own."
Suggestions for other leaders:
-listen patiently
-set expectations for calls and HR related conversations
-you can still be a really good human being and share great news and you can still really be a really good human being and share horrible news.
More about Ben Bridge and the culture it has created:
"With over 100 years of experience, Ben Bridge has a unique history and heritage that no other jeweler can claim. Our heritage isn’t just a nice story to tell. It’s what makes us credible. We have cultivated a culture of learning throughout every department—to provide a level of service unparalleled within our industry.
The company is a subsidiary of Berkshire Hathaway and is managed by the Bridge family including CEO, Ed Bridge, and Lisa Bridge, President, COO. We have over 90 retail stores across 11 states as well as in Canada. This includes 30 PANDORA stores owned and operated by Ben Bridge ."
Most People Don't | Resources
Learn additional key take-aways by listening to more of Bart Berkey's conversations with successful leaders on his weekly podcast.
Please subscribe, like & share to help others find these words of wisdom.
www.mostpeopledont.com
Any KEYNOTE SPEAKING OR LEADERSHIP TRAINING REQUESTS can be directed to [email protected]
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By Bart Berkey
5
1414 ratings
Today's podcast guest is Theresa Treat, the Vice President of People Services for Ben Bridge Jeweler of Seattle.
She is one of the greatest leaders that I know who is self-aware, appreciative of others, and can be kind while being direct.
We discuss:
Being independent.
Taking initiative.
Exerting quiet influence.
Making a positive impact on the business while focused on impacting the employees.
Not wanting to be anyone else than who she is.
How having heart helps her translate the business piece with her employees.
She shared as a middle schooler, "I want to take "shop class" during my free period. I don't want to learn how to sew pants and I'll figure out how to cook on my own."
Suggestions for other leaders:
-listen patiently
-set expectations for calls and HR related conversations
-you can still be a really good human being and share great news and you can still really be a really good human being and share horrible news.
More about Ben Bridge and the culture it has created:
"With over 100 years of experience, Ben Bridge has a unique history and heritage that no other jeweler can claim. Our heritage isn’t just a nice story to tell. It’s what makes us credible. We have cultivated a culture of learning throughout every department—to provide a level of service unparalleled within our industry.
The company is a subsidiary of Berkshire Hathaway and is managed by the Bridge family including CEO, Ed Bridge, and Lisa Bridge, President, COO. We have over 90 retail stores across 11 states as well as in Canada. This includes 30 PANDORA stores owned and operated by Ben Bridge ."
Most People Don't | Resources
Learn additional key take-aways by listening to more of Bart Berkey's conversations with successful leaders on his weekly podcast.
Please subscribe, like & share to help others find these words of wisdom.
www.mostpeopledont.com
Any KEYNOTE SPEAKING OR LEADERSHIP TRAINING REQUESTS can be directed to [email protected]
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