Channel Mastery

79: How Beacon Technology and Connected Buildings Can Improve Customer Service with Greg Carter


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The technology we talk about in today’s episode seems super futuristic. But in reality, it’s happening NOW. With my guest, Greg Carter, Channel Mastery this week is devoted to bringing online data capture technology into the physical space of brick and mortar retail. We cover connected buildings, beacon technology and indoor digital GPS. 

Greg Carter is the Senior Vice President, Connected Buildings Software at Acuity Brands, Inc. He responsible for developing, productizing, selling and deploying IoT Solutions that leverage Acuity’s IoT platform and IoT-enabled lighting and building systems infrastructure. These solutions harness operational and consumer data and transform them into business insights that fuel improvements in worker efficiency, business processes, customer experience and market penetration for Acuity Brands customers.

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Channel MasteryBy Kristin Carpenter

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