This episode features Equian’s Head of Strategy and Innovation, Chris Reed, in conversation with Karen Furtado, Partner at Strategy Meets Action. Chris and Karen explore how Artificial Intelligence, Robotic Process Automation, Natural Language Processing, and Chat Bots are transforming the Property & Casualty industry. Karen explains the importance of identifying the areas of focus and prioritizing the specific initiatives that will have the biggest impact to move forward in the P&C market.