If your team faces constant conflict or bad behaviour, the whole team suffers. If you ignore it and hope it will go away - it is likely to get worse, not better.
Pam Hamilton discusses with Jodie Rogers (author of The Hidden Edge) and Irene Grindell, (Conflict Mediator) about how to prevent conflict, how to deal with existing conflict, and how to intervene if one person in the team is causing difficulties.
The guests draw on their experiences of how conflict can start and give advice on how to move forward, and how to agree to help each other avoid that conflict in future.
Teams sometimes get into habits that are hard to change. Carefully calling out bad behaviour and reminding each other how you’ve agreed to work together are amongst the techniques discussed to resolve and prevent issues.