In this episode of the podcast, we sit down with Dan Oblinger, Hostage Negotiator, and Trainer with Leadercraft.  As a Hostage Negotiator Dan gets paid to listen and listen he does. He has spent the past few years honing his craft, saving lives, and developing some systems that can help you to be a better listener at work and at home.  I was impacted by Dan when I sat in an SMPS training with him last year and was awakened to some of the challenges that even I had when it came to being a good listener.