Gregory Jacobson, MD, from KaiNexus, presents tips and ideas about improvement principles based on Lean and kaizen. This video discusses looking at opportunities to improve systems and processes rather than blaming individuals for problems that we face in healthcare.

In this video, Greg talks about the need to give a FAST response to staff ideas. In the outdated suggestion box model, ideas might sit for weeks or months. In a Kaizen-style improvement system, leaders realize that staff have a right to fast feedback and collaboration... that's the only way to make improvement happen.

KaiNexus makes improvement happen through a web-based software platform that helps you manage innovation and improvement efforts.

Learn more about software platform at http://www.kainexus.com