In this interview Suretek’s managing director Glenn Smith talks about the disruptive nature of monitoring temperature alarms and how monitoring stations prefer to avoid them mainly because of the high ongoing costs in terms of operator time and telephone calls.Glenn touches on the early days of his career in managing a monitoring station and how that experience eventually led him to working out a solution for monitoring temperature alarms that drastically reduces operator time and telephone calls by over 90% and ensure monitoring stations can earn good revenue every month.