In this episode Sami Kallio meets Alan Norris, ISV Consultant at ServiceNow. They discuss how employee experience and service experience is one of the key messages from ServiceNow and how Alan personally sees the importance. Recorded live at SITS 19 expo in London, so mind the sound quality in the noisy expo hall.
Enjoy!
Show notes: 
<a href="https://today.happysignals.com/">https://today.happysignals.com/</a>

In this episode Sami Kallio meets Alan Norris, ISV Consultant at ServiceNow. They discuss how employee experience and service experience is one of the key messages from ServiceNow and how Alan personally sees the importance. Recorded live at SITS 19 expo in London, so mind the sound quality in the noisy expo hall. Enjoy! Show notes: https://today.happysignals.com/

In this episode Sami Kallio meets Alan Norris, ISV Consultant at ServiceNow. They discuss how employee experience and service experience is one of the key messages from ServiceNow and how Alan personally sees the importance. Recorded live at SITS 19 expo in London, so mind the sound quality in the noisy expo hall.
Enjoy!
Show notes: 
<a href="https://today.happysignals.com/" rel="noopener noreferrer">https://today.happysignals.com/</a>

8. Interview with Alan Norris from ServiceNow

Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you.

To learn more about Human-Centric IT Experience Management visit https://happysignals.com/

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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/

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8. Interview with Alan Norris from ServiceNow

8. Interview with Alan Norris from ServiceNow