In this episode, Nic Frost sits down with Jacob Hoffman, VP of Operations at Hoffman Cabinets, to discuss how a post-WWII family business has scaled into a powerhouse producing cabinetry for 40 homes a day with a team of over 500 employees. Jacob shares his journey from working in cabinet installation as a teenager to helping lead the company through significant automation and technological advancements since 2013.

They dive into the role of CNC routers and technology in driving production efficiency, how MDF doors are shaping future product offerings, and the operational challenges that come with serving large builders rather than homeowners. Jacob also reflects on the balance between refining operations versus simply chasing growth, and how relationships with builders impact timelines, expectations, and customer service strategies.

Whether you’re in manufacturing, cabinetry, or leadership, this episode is packed with insights on leveraging technology, navigating growth, and staying rooted in a company’s core values.